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PRIVACY POLICY & TERMS OF SERVICE
Effective Date: June 1st, 2026

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1. INTRODUCTION

Welcome to Laxton Electric (“Company,” “we,” “our,” or “us”). We are a family-owned electrical service provider offering residential, commercial, and industrial electrical services.

We are committed to protecting your privacy and maintaining transparency in how we collect, use, and protect your information. This document also outlines the terms governing your use of our website and services.

By accessing our website or using our services, you agree to this Privacy Policy and Terms of Service.

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2. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service/property address

Service Information

  • Details about your electrical needs or project

Billing Information

  • Payment details when services are purchased (processed securely through third-party providers)

Communication Data

  • Emails, phone calls, texts, or form submissions

Technical Data (for website & ads compliance)

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

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3. HOW WE USE YOUR INFORMATION
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We use your information to:

  • Provide electrical services and respond to requests

  • Schedule appointments and send confirmations

  • Provide estimates, invoices, and updates

  • Improve our website, services, and customer experience

  • Run and optimize advertising (including Google Ads or similar platforms)

  • Comply with legal obligations

We do NOT sell your personal information.

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4. ADVERTISING & TRACKING DISCLOSURE (IMPORTANT FOR COMPLIANCE)

Our website may use tools such as cookies, pixels, and analytics services (e.g., Google Analytics, Google Ads) to:

  • Measure website performance

  • Understand visitor behavior

  • Deliver relevant advertisements

These tools may collect anonymized or aggregated data.

You can opt out of personalized advertising by adjusting your browser settings or visiting:
https://adssettings.google.com
 

5. COOKIES POLICY

We use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Support marketing efforts

You may disable cookies in your browser, but some features of the website may not function properly.

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6. HOW WE SHARE INFORMATION

We only share information when necessary:

  • Service Providers: Payment processors, scheduling tools, or website hosting services

  • Legal Compliance: When required by Indiana law or legal process

  • Business Protection: To protect our rights, property, or safety
     

7. DATA SECURITY

We implement reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
 

8. YOUR RIGHTS (U.S. & INDIANA CONSUMER TRANSPARENCY)

You have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion (where legally permitted)

  • Opt out of non-essential communications

To make a request, contact us using the information below.
 

9. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for their content or privacy practices.
 

TERMS OF SERVICE
 
10. SERVICES

Laxton Electric provides electrical services including residential, commercial, and industrial work.

All services are subject to availability, project scope, and agreement between both parties.
 

11. ESTIMATES & PAYMENTS

  • Estimates are based on initial project details and may change if scope changes

  • Payment terms will be communicated prior to or at time of service

  • Late payments may be subject to additional fees where permitted by law
     

12. CANCELLATIONS & RESCHEDULING

We request reasonable notice for cancellations or rescheduling. We reserve the right to charge a fee for missed appointments or last-minute cancellations.
 

13. WARRANTIES & LIMITATION OF LIABILITY

  • We strive to provide high-quality workmanship consistent with industry standards

  • Any warranties will be communicated in writing if applicable

  • To the fullest extent permitted by Indiana law, we are not liable for:

    • Indirect or incidental damages

    • Pre-existing electrical issues

    • Damages outside our control

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14. PERMITS & CODE COMPLIANCE

Where required, work will comply with applicable electrical codes and regulations. Responsibility for permits will be clarified before work begins.
 

15. WEBSITE USE

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Interfere with website functionality
     

16. INDEMNIFICATION

You agree to indemnify and hold harmless Laxton Electric from any claims arising from misuse of our website or services.
 

17. GOVERNING LAW

This agreement is governed by the laws of the State of Indiana. Any disputes will be handled in accordance with Indiana law.

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18. CHANGES TO THIS POLICY

We may update this Privacy Policy and Terms at any time. Updates will be posted with a revised effective date.

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19. CONTACT INFORMATION

Laxton Electric
Phone: (574) 304-7632 
Email: laxtonelectric@gmail.com
Website: https://laxtonelectric.com
 

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy and Terms of Service.

 

20. SMS / TEXT MESSAGE COMMUNICATION POLICY

By providing your phone number to Laxton Electric, you consent to receive text messages related to our services.

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Types of Messages You May Receive

You may receive text messages including, but not limited to:

  • Appointment reminders and scheduling updates

  • Service confirmations

  • Job status updates

  • Invoices and billing notifications

  • Customer support communications

  • Occasional promotional or follow-up messages (if applicable)

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Message Frequency

Message frequency may vary depending on your interaction with us, but typically will not exceed a reasonable number of messages related to your service requests.

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Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

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Opt-Out Instructions

You can opt out of receiving text messages at any time by replying:
STOP

After you send STOP, you will receive a confirmation message and no further messages will be sent unless you opt back in.

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Help Instructions

For assistance, reply:
HELP
or contact us directly using the information below.

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Data Collection & Use

When you communicate with us via text, we may collect:

  • Your phone number

  • Message content

  • Communication history

This information is used solely for:

  • Providing services

  • Customer support

  • Service-related communication
     

Data Sharing

We do not sell or share your phone number or SMS consent with third parties for marketing purposes.
We may share information with trusted service providers (such as messaging platforms) solely to deliver messages.
 

Data Security

We take reasonable measures to protect your information, including secure systems and restricted access to personal data.
 

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

By opting into SMS communication, you agree to these terms.

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